Veterinary Experience Nutritional Advisor (Finance)
Job Description:
Royal Canin is a value-driven company that considers the true needs of the pet in the development of dog and cat nutritional products. Scientific & Corporate Affairs is at the heart of Royal Canin, inspiring the passion and advancing and sharing the science required to develop and deliver the best pet nutrition.
A Veterinary Experience Nutritional Advisor is responsible for providing best-in-class customer service, nutritional knowledge and communicating customer insight back into the business. This position is responsible for promoting and protecting the Royal Canin brand.
What are we looking for?
Required
- Registered Veterinary Technician (RVT) or equivalent college/university diploma/degree
- Must have high-speed internet access - internet connection of 100kbps is required
- Dedicated workspace: Must have space free from background noise, interruptions, and distractions.
- Ability to travel up to 10% of the time within the United States.
Preferred
- Excellent communication skills, written and verbal
- Scientific knowledge (general sciences, manufacturing, veterinary, nutrition, food science)
- Technical aptitude and computer literate
- Strong team player
- Friendly, outgoing personality
- Calm in challenging situations and skilled in dealing with difficult people
- Organizational, planning and time management skills
What will be your key responsibilities?
- Foster and maintain internal relationships with Consumer Care, Customer Service, Marketing, Sales, Accounting, Research & Development, Clinical Research, Quality & Food Safety across pillars to maximize synergies and efficiencies
- Manage department database to efficiently display relevant internal information
- Support Manager and Director in onboarding, scheduling, team engagement, team meetings and cross-department collaboration
- Customer and consumer requirements may vary dependent on region
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
