Communications Coordinator (Healthcare)
Equal Opportunity Employer
The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services. Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia's employment practices, including recruiting, hiring, training, and promotion.
JOB SUMMARY
The Communications Coordinator will support the Philadelphia Department of Public Health (PDPH)'s Division of Reproductive, Adolescent, and Child Health (ReACH, formerly the Division of Maternal, Child, and Family Health) to develop content that is aligned with the mission of ReACH, including program-specific and subject matter content. The Communications Coordinator will create content that reflects and resonates with the diverse spectrum of Philadelphia individuals and families. All materials produced will ultimately increase public awareness of critical public health topics, connect individuals and families to services, and promote health equity. This position will report to the Communications and Maternal Health Program Manager and support the entire division's work.
JOB SPECIFICATIONS
Responsibilities/Duties
Under the supervision of the Communications and Maternal Health Program Manager, the Communications Coordinator will:
- Design flyers, educational materials, and other supportive materials for ReACH programs.
- Perform several duties for the ReACH website (www.PhillyLovesFamilies.com), including managing the calendar, writing blog posts, and drafting new content for pages.
- Write press releases and media talking points for ReACH staff.
- Develop social media content and toolkits for ReACH programs and subject matter.
- Ensure consistent branding across all ReACH communication initiatives.
- Act as liaison between ReACH and PDPH on the communications approval process.
- Create and disseminate internal and external newsletters highlighting the division's activities.
- Develop relationships with key partners to facilitate cross-promotion of events and messages.
- Manage printing and distribution of printed materials.
- Collaborate with internal experts to ensure the accuracy of health communication content.
- Ensure compliance with the PDPH communications processes and standards.
- Attend PDPH communications meetings and other meetings as needed.
- Work with the ReACH evaluation team to develop metrics that will be used to improve communication strategies.
- Monitor and report on website and social media metrics for ReACH accounts and programs.
- Monitor the public health landscape, news coverage, and social media trends related to reproductive, adolescent, and child health to identify emerging issues and opportunities for proactive or rapid response messaging.
- Other duties as required.
Education:
- A bachelor's degree from an accredited institution is required. A communications, journalism, or public health degree is preferred.
- At least 1-2 years of work experience in communications in a professional setting, public health, or social service agency preferred.
Skills/Experience:
- Experience creating digital communications and content for a mission-oriented organization.
- Experience curating and leveraging digital platforms and social media to reach a target audience effectively.
- Proficient working knowledge of Microsoft Office Suite and social media outlets.
- Ability to communicate and collaborate with team members and lived experience experts to identify essential messaging approaches.
- Familiarity with tools such as Canva, Squarespace, and SendGrid.
- Graphic design skills, photography, and videography skills are a plus.
- Exceptional verbal, written, and interpersonal communication skills.
- Proven capacity to work independently and manage multiple deadlines.
- Excellent organizational and creative problem-solving skills with the ability to handle multiple projects and priorities.
- Humility and enthusiasm for working with ethnically, culturally, and sexually diverse individuals, communities, agencies, and organizations.
Work Environment: Standard office setting with extended periods at a workstation and periodic use of office equipment. This is not a remote job and will require in-office hours.
Position Type and Work Schedule: This is a full-time position. The typical hours are Monday through Friday, 9:00 am to 5:00 pm.
Travel: None
Physical Demands: Standard office setting with extended periods at a workstation and periodic use of office equipment.
Salary and Benefits: Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:
- Medical with vision benefits
- Dental insurance
- Flexible spending accounts
- Life, AD&D, and long-term care insurance
- Short- and long-term disability insurance
- 403(b) Retirement Plan, with a company contribution
- Paid time off including vacation, sick, personal, and holiday
- Employee Assistance Program
Eligibility and participation are handled consistently with the plan documents and HFP policy.
DISCLAIMER
The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
