Program Planner/Analyst (Finance)

Organizational Unit Summary

The USF Health College of Nursing is one of 14 colleges at the University of South Florida and one of four that make up USF Health. As a member of the prestigious Association of American Universities, USF is designated by the Carnegie Foundation as both a Research 1 and a Community-Engaged institution-reflecting its commitment to excellence in education, research, and service.

Nationally recognized as a leader in nursing education and research, the College of Nursing serves more than 2,000 undergraduate, master's, and doctoral students each year. For the fourth consecutive year, our Master of Science in Nursing (MSN) program has been ranked No. 1 among Florida's public universities by U.S. News & World Report-rising to No. 23 in the nation in 2025.

As an integral part of USF Health, the College of Nursing is guided by a mission grounded in excellence, innovation, and respect. We are dedicated to educating future nurses, advancing nursing science, and applying evidence-based practice to improve health outcomes and community well-being.

Position Summary Statement

The Mo-Bull program planner is a professional who promotes, develops, coordinates and/or evaluates programs and services provided by an established USF CON program to meet the needs of a community or group served by the program. The program planner participates in the management of resources and the delivery of services to clients, development of promotional materials, workshops and informational sessions, and the analysis and evaluation of program effectiveness. This position serves as a liaison between community and USF CON partners to support the overall mission of the institute, center or program.

The Mo-Bull program planner will be responsible for administrative functions that support efficient patient care, including appointment scheduling, patient registration, insurance verifications, medical records management and referrals. The program planner responds to patient inquiries and manages the daily clinic schedule of the Mo-Bull Nurse Medical Clinic before, during and after the patient visits.This position requires a Bachelor's degree in a field directly related to the program responsibilities and two years of professional experience; or Master's degree in an area of specialization appropriate for the program.

Preferred Qualifications: Excellent time management skills. Strong communication skills with diverse populations and staff, patients, and community partners. Solid relationship-building and interpersonal skills.

Degree Equivalency Clause: Four years of direct experience for a bachelor's degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor's degree;
• (c) Six years of direct experience for a master's degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.Working at USF
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With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF
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The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
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Compliance and Federal Notices
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This position may be subject to a Level 1 or Level 2 criminal background check.
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Applicants have rights under Federal Employment Laws :
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Family and Medical Leave Act (FMLA)
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Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.Oversees management of electronic and paper medical records. Processes requests for medical records release and maintains appropriate logs, etc. Accurately and concisely documents patient feedback and special needs to clinicians. Consistently checks records for missing data and inaccuracies and executes solutions. Manages data for grant reports as needed.

Greets patients as they arrive, manages wait time, and processes walk-up patients. Assists patients with intake processes. Verifies insurance and collects co-payments, as appropriate. Processes patient checkout, including scheduling follow-up appointments and providing referral information. Answers patients inquiries via email, text messages, phone calls, patient portals, etc. Ensures all correspondence is scanned and filed appropriately. Produces and distributes correspondence memos, letters, faxes and forms. Assists the Director of Clinical Practice, APRNs, and College of Nursing Faculty with a collection of research data, as approved by the College. Assists the practice with collecting and sharing patient insurance data, insurance verification, and other reimbursement issues with University Medical Service Association (UMSA).

Develop program activities in support of overall program mission and regularly evaluate current activities. May have occasional or frequent travel to deliver client services, conduct presentations and workshops, meet with funding source representatives, or for other purposes required to support the program. Manage daily operations including participant or client scheduling, purchasing, and record requests. Work collaboratively with community partners, funding organizations, and the university to assess community needs. Coordinate with community service providers and vendors any aspects of a project that will be contracted out.

Develop informational materials for promotion and marketing of all workshops and activities being offered, including newsletters, pamphlets, and web postings. Develop data collection methods for statistical database, such as workshop evaluation questions to determine impact. Analyze quantitative and qualitative data to evaluate program effectiveness. May research new funding sources and opportunities (may involve grant writing.)

Supervises patient navigators. Develops processes and evaluation of navigation services. Participate in the recruitment, selection, placement, training, and assignment of program staff.

Performs other duties as assigned.