Manager Course Design (Architecture)
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
Ascend Learning leads the way in innovation and solution creation to improve outcomes and deliver results for students, educators, and healthcare workers in the ever-changing field of healthcare. We offer advanced resources that drive nursing success, empower front-line certified allied health workers, help physicians pass boards and stay current, and provide education management tools for medical education programs.
WHAT YOU'LL DO
As the Manager Course Design, you will lead a team of digital course developers in designing and building highly effective digital products for the learning markets we serve. You will serve as a liaison to the technical development teams responsible for supporting and evolving the Pages platform, ensuring the course-building tools are responsive to the needs of diverse product modalities and course designs. You will also liaise with Learning Design, Product, and Content teams to translate product and learner experience requirements into templates, blueprints, style guides, and build documentation that the Digital Course Development team uses to create consistent and effective learning products.
WHERE YOU'LL WORK
This position will work a hybrid schedule from our Burlington, MA location. Remote Candidates will be considered.
HOW YOU'LL SPEND YOUR TIME
- Guide the development and maintenance of build environments (Pages) and media platforms to ensure they support effective and scalable product deployment.
- Interpret product and learning experience requirements, collaborating to address any build environment limitations and find effective solutions.
- Document execution processes for product requirements, providing training and feedback to ensure consistency and efficiency within the digital development team.
- Develop and implement a collaborative workflow with Product, Learning Design, Content, and Developmental Editors to optimize product design plans and make necessary adjustments before full build.
- Establish and communicate clear expectations and benchmarks for content readiness in the course development and build process.
- Assess and manage team capacity to ensure projects are resourced optimally for timely and fiscally responsible completion.
- Select and maintain relationships with digital course design vendors and freelancers, providing training and oversight to ensure high-quality work.
- Provide oversight to ensure adherence to process standards and evolve the team to meet high-quality course development needs across all brands.
- Mentor and motivate junior employees, train new hires, and provide cross-functional training as needed, aligning team and individual goals with company objectives.
- Continuously examine and optimize workflows, processes, and tools, leveraging new technology and innovation to improve schedules, reduce costs, and accelerate product development timelines.
WHAT YOU'LL NEED
- Bachelor's degree in Curriculum and Instructional Design, UX/UI design, or other related fields is required.
- 7+ years related work experience, demonstrating extensive knowledge in instructional design, courseware or product design, UX design/programming, or e-learning development
- 3+ years' experience managing direct reports
- Expert with both Mac and PC platforms
- Expert on content build platforms such as Rise Articulate, Storyline, and other instructional technology platforms
- Understanding of AI capabilities, benefits and risks
- Vision and leadership skills to structure and build a cohesive team motivated by a clear purpose, mission, strategy, and systems
- Ability to foster and maintain healthy and productive collaboration within the team and with internal partnering teams
- In-depth knowledge of market trends, pain points, successes, and issues impacting the business, along with an understanding of commonalities and differences across portfolios
- Experience in curriculum development and teaching diverse learners
- Deep understanding of different learner and instructor personas, including their motivations, aptitudes, challenges, and desires
- Knowledge of learning design principles, practices, and current trends such as microlearning, psychometric-powered assessments, and adaptive learning tools
- Fluency in the latest technologies and tools for designing, building, and delivering learning content, with the ability to identify where they best serve the business (e.g., AI, simulations, animations, data analytics)
- The ability to conceptualize and strategize content reuse models to develop supportive processes and systems
BENEFITS
- Flexible and generous paid time off
- Competitive medical, dental, vision and life insurance
- 401(k) employer matching program
- Parental leave
- Wellness resources
- Charitable matching program
- Hybrid work
- On-site workout facilities (Leawood, Gilbert, Burlington)
- Community outreach groups
- Tuition reimbursement
Fostering A Sense of Belonging
We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
About Ascend Learning
As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
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Equal Opportunity Employer
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For further information, please review the Know Your Rights notice from the Department of Labor.
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