Senior Veterans Service Representative (Finance)
The County of Riverside Veterans Services Department seeks a Senior Veterans Service Representative for Temecula, CA.
**This position will require some occasional travel for events and meetings.
The Senior Veterans Service Representative will be, on occasion, asked to attend training and outreach events throughout Riverside County. The selected candidate will be asked to provide direction and oversight to the Temecula office while providing supervision to the Veteran Service Representatives and office staff assigned to the office. Additional duties of the position include conducting informative presentations for members of the public on the Veterans Services Department and the possible VA benefits. They will assist veterans, their dependents, and survivors in obtaining benefits from federal, State, and local governments and perform full range of veterans' claims work and approve timesheets.
Meet the Team!
The Riverside County Department of Veterans' Services to promote and honor all veterans and enhance their quality of life and that of their dependents and survivors through counseling, claims assistance, education, advocacy, and special projects. Can you see yourself here?
jfc:43406100• Interview and advise veterans, their dependents, and survivors concerning entitlement to benefits under federal, state and local provisions.
• Determine pertinent federal, state and local provisions as they relate to veteran claims; prepare, develop and prosecute Veterans Administration claims; prepare and develop appeals for presentation to the board of Veterans Appeals.
• Search for, analyze and screen all available evidence bearing on veteran entitlements.
• Obtain affidavits, military records, birth, death, and naturalization certificates, marital documents, and other supporting evidence for claims.
• Contact lawyers, physicians, clergymen, and others to obtain further supporting evidence; provide advice and assistance to veterans in obtaining government insurance coverage and benefits.
• Assist applicants in applying for financial, medical, burial, and educational benefits; develop applications for discharge upgrades.
• Deliver oral presentations to veterans' groups and at other gatherings; maintain proficiency in laws and regulations relating to veterans.
• May supervise subordinate employees; may manage a branch office or operate field offices on an itinerant basis. OPTION I
Experience: One year as a Veterans Services Representative II with Riverside County.
OPTION II
Education: Graduation from an accredited college or university with an associate's degree. (Experience which involved in-depth interviewing and the securing of information from individuals in order to determine, on the basis of laws and regulations, the acceptance, rejection or categorization of actions, may substitute for the required education on the basis of one year of experience for one year of education.)
Experience: Two years in the preparation and development of claims for presentation to the Veterans Administration.
ALL OPTIONS
Knowledge of: Federal, state and local legislation affecting veterans; interviewing and recordkeeping techniques; medical and legal terminology as it pertains to veterans' benefits; basic principles of supervision.
Ability to: Gather and analyze information, draw logical conclusions and make sound decisions and recommendations on the basis of laws, rules and regulations; interpret and evaluate legal, medical and other evidence relating to veterans' claims; establish and maintain effective working relationships with clients, fellow employees and the staff of other agencies; make effective oral presentations; work in locations remote from supervisory control and effectively organize work; train and supervise subordinates; prepare clear, compr ehensive reports and records. Other Requirements
License: Possession of a valid California Driver's License may be required.
Must maintain accreditation with the United States Department of Veterans Affairs (USDVA) through the California Department of Veterans Affairs (CDVA).
This position may require presentations for possibly two to three hours at a time. It also requires the ability to lift heavy equipment, such as the bags for the flag.
What's Next?
This recruitment is open to all applicants.
For questions regarding this recruitment
Contact Joshua Roberts at joroberts @rivco.org.
