SUD Program Supervisor (Personal Services)
General PurposeThe SUD Program Supervisor is responsible for administrative and clinical supervisory work in the coordination of program services, quality assurance, and professional services, in addition to overseeing and providing psychosocial and behavioral healthcare for selected clients and families.
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties/Responsibilities
Responsible for administrative and clinical supervision appropriate for the office.
Responsible for problem-solving issues with other services to support programs.
Responsible for adherence to system-wide quality assurance monitoring program.
Provides leadership in strengthening internal communications.
Creates and promotes a positive and supportive work environment.
Provides clinical consultation including review of ethical issues.
Establishes, implements, and evaluates policy, procedure and program content.
Prepares, reviews, and administers program budgets.
Selects, orients, trains, counsels, disciplines, and directs assigned program staff.
Routinely conducts quality assurance activities through reviews, meetings, reports and observation of results, according to professional practice standards and regulatory compliance.
Evaluates and monitors program needs, identifies unmet needs and revise services needed.
Provides organization, direction and staffing according to the scope of services provided.
Organizes and coordinates system-wide projects.
Plans and consults with others as necessary.
Writes reports, policies and procedures, as indicated.
Problem-solves issues with other services, as indicated.
Conducts in-service training.
Participates in and conduct meetings, as necessary.
Participates in fire drills, disaster evacuations and other safety-related activities.
Provides comprehensive intake assessments and develops treatment plans for clients.
Provides risk assessment and intervention as part of the interdisciplinary team.
Refers to and coordinates with appropriate emergency services.
Continually assesses client's behavioral health status.
Provides evidence-based intervention strategies to improve client functioning and adherence.
Acts as the lead liaison between client, psychiatrist, and other key providers for clients.
Provides group therapy, with content determined by client/clinic needs.
Provides individual and family therapy services to clients and their families determined by client/clinic needs.
Provide resources as needed to encourage client's progress in accomplishing treatment goals.
Collaborate with medical providers and/or additional service providers to coordinate care.
Provide a care management approach around psychosocial/behavioral health needs.
Work as part of a generalist team of clinicians.
Documents in EHR all patient contacts and other important clinical information.
Serves as an information resource to clinical team.
Maintains prompt and regular attendance.
Performs other duties as assigned.
Supervisory Duties
Professionals appropriate to team functions and supervisory expertise.
Job Qualifications
Knowledge, Skills, and Ability:
Excellent leadership and management skills.
Knowledge of program services, client needs and management techniques.
Knowledge and awareness of state and federal requirements and codes governing treatment.
Ability to operate computers and relevant software products related to the job.
Ability to effectively communicate and present key data to management, board or partners.
Possesses personal qualities of integrity, credibility, and commitment to organization's mission.
Possesses excellent organizational skills.
Knowledge of specific medical/psychiatric illnesses, procedures and treatments.
Excellent interpersonal skills and communication skills.
Ability to provide rapid clinical psychosocial assessments and brief, short or long-term treatment.
Cultural sensitivity and demonstrated competency in age specific behaviors
Knowledge of community agencies/resources.
Ability to advocate/negotiate systems for/with patients.
Ability to prioritize decisions based upon multiple criteria and identifiable standards.
Ability to multitask under stressful situations.
Proficient in Windows and Microsoft Office Software.
Ability to work in a busy, high-stress environment.
Ability to prepare and maintain accurate records.
Ability to interpret rules and regulations and read and understand client records.
Ability to work tactfully and effectively with all constituents.
Ability to prepare clear and concise reports using correct grammar, punctuation, and spelling.
Ability to maintain objectivity and confidentiality.
Education or Formal Training:
Master's degree in clinical field, consistent with the nature of the program that is being supervised is required.
LAC licensure is required
Dual Colorado state licensure for the corresponding master's degree is preferred (LPC, LCSW, LMFT).
Experience:
Minimum of 5 years of experience working in behavioral health, health care or human services including management experience.
Experience with federal/state and administrative requirements.
Additional Information
Work Schedule: Monday to Friday 8:00am to 5:00pm
In-person preferred - office location can be in Fremont, Chaffee, or Lake county.
Hybrid work schedule considered.
Working Conditions and Other Conditions of Employment
Working Environment:This job operates in a fast-paced, professional office environment and routinely requires the use of standard office equipment such as computers, phones, photocopiers. The position may require travel to conferences, meetings and branch locations on a regular or intermittent basis. Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. In the health center environment, there is potential for contact with blood-borne pathogens and communicable diseases, as well as potential for contact with dissatisfied or abusive individuals. There could be interaction with persons who are mentally ill, disabled, elderly and emotionally upset.
Physical Activities:These are representative of those which must be met to successfully perform the essential functions of this job.This is a largely sedentary role but can involve standing or sitting for extended periods of time, bending at the waist, and using hands and fingers to handle and file papers or operate assigned equipment. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may also have to lift 10 to 25 lbs. unassisted.
Conditions of Employment:
Annual TB, federally required drug screening, and Influenza vaccination or compliance with policy and procedure.
Required possession of a valid state driver's license.
Successful candidate must submit to and pass, post-offer drug screen, background check, and FBI Fingerprint check.
