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Crawford & Company

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Regional General Adj - GTS (Finance)



Resolves complex commercial property losses generally in excess of $100,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured; presents evidence in legal proceedings; makes sales calls and presentations. The Regional General Adjuster's role varies including direct loss assignment handling, assisting branches or Technical Services on loss handling and catastrophe claims assistance.
  • Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
  • Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
  • Excellent knowledge of interpretation of insurance coverage, customs and practices.
  • Good verbal and written communication skills.
  • Excellent attention to detail.
  • Strong analytical and mathematical ability.
  • Strong organizational and interpersonal skills.
  • Basic computer knowledge.
  • Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.

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  • Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
  • Ability to mentor adjusters and co adjusting losses with other staff.
  • Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
  • Sets estimated loss values for clients.
  • Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
  • Communicates adjustment recommendations to appropriate parties after determining liability.
  • Recommends litigation when appropriate.
  • Presents evidence and serves as an expert witness at legal proceedings.
  • Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
  • Maintains professional and technical knowledge through continuing education.
  • Makes sales calls to solicit new business.
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