Director of Quality (Finance)

Elbit Systems of America is a leading provider of high-performance products, system solutions, and support services focusing on the defense, homeland security, commercial aviation, and medical instrumentation markets. With facilities throughout the United States, Elbit Systems of America is dedicated to supporting those who contribute daily to the safety and security of the United States. Elbit Systems of America, LLC is wholly owned by Elbit Systems Ltd. (NASDAQ: ESLT and TASE: ESLT), a global high-technology company engaged in a wide range of programs for innovative defense and commercial applications. For additional information, visit: ElbitAmerica.com or follow us on YouTube.

Summary of Responsibilities

Job Summary:

The Director of Quality is a strategic leadership role responsible for enhancing customer satisfaction and operational excellence within our corporate quality organization. The successful candidate will lead initiatives in root cause analysis, corrective actions, and process improvements to ensure high-quality standards are met and exceeded. This position emphasizes strengthening customer relations through effective quality management, driving continuous improvement, and fostering a culture of quality across the organization.

Responsibilities and Tasks (listed in bullet format) in order of priority to be successful

• Lead and oversee root cause analysis and corrective action processes to address customer complaints, quality issues, and operational challenges.

• Collaborate with cross-functional teams to develop, implement, and monitor process improvement initiatives that enhance product and service quality.

• Drive continuous improvement methodology (such as Six Sigma, Lean, or similar tools) within the quality organization.

• Build and maintain strong customer relationships by resolving quality concerns effectively and proactively.

• Develop and maintain quality metrics, dashboards, and reporting systems to track performance and identify improvement opportunities.

• Facilitate training and development programs to promote quality awareness and best practices across teams.

• Ensure compliance with industry standards, regulations, and company policies.

• Partner with Supply Chain, Operations, and Product Development teams to integrate quality into all stages of product lifecycle.

• Manage and lead a team of quality professionals, providing coaching, guidance, and performance evaluations.

• Travel as needed to customer sites, suppliers, or company facilities to support quality initiatives and audits.

Education, Experience & License or Certification

• Master degree is preferred

• Bachelor's degree in Quality, Engineering, Manufacturing, or related field; Master's degree preferred.

• Proven experience (8+ years) in quality management, with leadership responsibility within a manufacturing or corporate environment.

• Strong expertise in root cause analysis, corrective and preventive actions (CAPA), and process improvement methodologies.

• Excellent communication and relationship-building skills, with experience working directly with customers.

• Demonstrated ability to lead cross-functional teams and foster teamwork.

• Knowledge of industry standards such as ISO 9001, IATF 16949, AS9100, or similar.

• Ability to travel as needed (domestic and international).

• Preferred Skills:
  • Certifications such as ASQ Certified Quality Manager (CQE), Six Sigma Green/Black Belt.
  • Experience with digital quality management systems.
  • Strong analytical and problem-solving skills.
  • Passionate about customer satisfaction and organizational excellence.

Skills and Abilities

• Excellent Written/Verbal communication.

• Trained in Facilitation skills.

• Experience with Supplier interaction.

• Ability to handle Customer interactions professionally.

• Participates in an External Quality Organization.

• Experience with Process Improvement programs.

• Experience with QC Tools.

• Experience with QM Tools.

• Embraces Teamwork structure.

• QMS Experience.

• Knowledge of SPC.

• Knowledge of Design of Experiments.

• Experience working with ISO 9001.

• Experience working with AS 9100.

• Experience working with AS 9102.

• Experience working with AS 9103.

• Familiar with CMMI Model requirements.

Travel/Physical Requirements

• None

Job Information

Job Status

Security Clearances Required

Work Classification

Department

Full time

Quality Management

Business Unit Revenue

Number of Employees Managed (Direct & Indirect)

Manager, Program Quality; Manager, Quality System; Manager, Operations Quality Engineering; Manager, Design Quality Engineering; Manager, Supplier Quality Engineering

Benefits Highlights

• Most locations offer a 9/80 schedule providing every other Friday off
• Competitive compensation & 401k program to plan for your future
• Robust medical, dental, vision, & disability coverage with qualified wellness discounts
• Basic Life Insurance and Additional Life & AD&D Insurances are available
• Flexible Vacation & PTO
• Hybrid or Remote work options at many locations
• Paid Parental Leave
• Generous Employee Referral Program
• Voluntary Benefits Available: Longer Term Care, Legal, Identify Theft, Pet Insurance, and many more options
• Voluntary Tricare Supplement available for military retirees

These are highlights of Elbit America benefits. If there is a conflict with these highlights, company policy or benefits plan documents shall govern.

Disclaimer

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. The employer has the right to revise this job description at any time. The job description is not a contract for employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Here Are Some of the Great Benefits We Offer:

• Most locations offer a 9/80 schedule providing every other Friday off
• Competitive compensation & 401k program to plan for your future
• Robust medical, dental, vision, & disability coverage with qualified wellness discounts
• Basic Life Insurance and Additional Life & AD&D Insurances are available
• Flexible Vacation & PTO
• Paid Parental Leave
• Generous Employee Referral Program
• Voluntary Benefits Available: Longer Term Care, Legal, Identify Theft, Pet Insurance, and more
• Voluntary Tricare Supplement available for military retirees

Elbit America is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. It has been and will continue to be the policy of Elbit America to recruit, hire, train, and promote into all job levels based solely upon job-related qualifications without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, genetics or citizenship status.

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. The employer has the right to revise this job description at any time. The job description is not a contract for employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.