Medical Assistant (Healthcare)
Join a world class team and help us bring cancer treatment HOME.
Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.
As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.
Job Summary:
Assist in the delivery of patient care and EMR utilization.
Work directly with and assists physicians, nurses, and advance practice providers.
Job Duties / Responsibilities:
Includes, but not limited to the following categories below:
Rooming MA
Obtain and document height, weight, temperature, blood pressure, pulse, respiration, and oxygen saturation. Report abnormal readings/findings.
Report patient complaints, questions, or concerns
Report changes in patient status immediately
Chart prep, which includes:
Fee tickets
Lab results, scan reports, and other diagnostics
Medication lists
Visit notes
Required documentation/patient data entry
Enter patient's allergies, medications, medical, social, surgical, and family histories, cancer screenings, as well as, referring and patient's other physicians
Review patient's medication list and keep it up to date.
Comply with MIPS requirements
Prepare patients for examination and/or procedures
Keep exam and procedure rooms stocked with necessary supplies, linens, and instruments
Complete weekly inventory of exam room and procedure room supplies and submit order to Supply Manager
Monitor oxygen tanks and replace when empty
Other possible duties:
Prepare and sterilize instruments as needed
May clean autoclave and change water weekly. Run control sterilization per protocol monthly. Clean and check full maintenance of autoclave quarterly. Clean door gasket bi-annually.
Spanish interpretation for patients and providers. This only applies to those who meet criteria to be an Interpreter.
Lead MA
Assist with completion of visit note and send to other providers
Assist with completion of professional billing
Assist with CPOE - computerized physician order entry
Assist with scheduling blood orders and hospital admissions
May call patients with normal lab or diagnostic results
Assist Physician, Physician Nurse, and APP with tasks as needed
Infusion MA
Restock beverages and snacks, blanket warmer, and supplies used by Infusion & Shot Nurses
Wipe down beds and remake with clean linen
After appropriate training, assist with Dignicap placement and monitoring
The following responsibilities may be performed after completion of required training, and will be performed with nurse supervision:
Discontinue peripheral IVs
Injections, such as flu shots
De-access ports
All MAs
Assist with procedures such as bone marrow biopsies
Perform EKGs
Perform diagnostic swabs, such as COVID and flu swabs
Transport specimens to Lab
During patient emergencies, may act as a "runner" to obtain needed supplies and/or vital signs
Replace laundry bags and sharps containers as needed
Wipe down chairs in between patients
Follow isolation precautions
