Business Process Analyst I (Finance)
The Riverside County Office of the Treasurer-Tax Collector is seeking a Business Process Analyst I for the Information Services Application Support (Aumentum) unit for the Riverside location .
The Business Process Analyst I will be responsible for analyzing, improving, and optimizing business processes, particularly those related to the integrated property tax system (Aumentum) and other systems. This will include preparing and executing test cases for the implementation of the property tax system and post-go-live releases, analyzing and interpreting new or updated regulations to identify necessary system changes, and providing first-line support to staff in troubleshooting and resolving issues with the property tax system.
The most competitive candidates will have previous knowledge of property tax business process, familiarity with property tax systems or government software, and experience with SQL. Bachelor's Degree in Business Administration, Information Technology, or a related field is preferred.
Open to All Applicants
The Business Process Analyst I is the first professional level classification in the Business Process Analyst series and typically reports to an IT Supervising Business Systems Analyst. Incumbents are expected to perform basic and routine duties where the majority of duties can be learned in a brief period of time, are clearly defined and have established guidelines which require minimal interpretation. Depending on departmental assignment, incumbents will typically concentrate on a specific functional module and its related business processes and functions.
The Business Process Analyst I is distinguished from the Business Process Analyst II in that the latter completes the full scope of assignments with little guidance.
Meet the Team!
The Riverside County Office of the Treasurer-Tax Collector is a group of dedicated public service professionals managing the collection of property taxes and safeguarding public funds, all while ensuring a valuable taxpayer experience. Their mission is t he sound investment of public funds, fair, efficient tax collection, and exceptional public service.• Serve as business process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's integrated enterprise systems; provide functional support, analysis and design specifications, as needed, to programming staff.
• Troubleshoot, provide production support, identify problem areas, and correct system set-up when production errors are identified; work directly with vendors for resolution of underlying system program problems; search corporate websites for posted resolutions and remedies that could resolve identified problems.
• Participate in the design and evaluation of business processes required for the implementation of enterprise systems modules and upgrades; review effect of new components to determine if previously modified processes can be eliminated and/or if new release will also require modification; participate in system testing to ensure that the new release provides the expected results throughout the business cycle.
• Review and evaluate existing County business process models to identify potential areas for automation and streamlining; develop recommendations for new or modified processes; test all changes prior to final implementation to ensure appropriate results.
• Coordinate with user departments on new/changed local ordinances and labor agreements, legislation, reporting, and regulations.
• Design, implement and maintain system set-up tables and parameters to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes.
• Coordinate and implement system security.
• Maintain context-sensitive on-line help reference to reflect the most current structure within the system.Education: Graduation from an accredited college or university with a bachelor's degree in public/business administration, human resources, finance, computer science, information systems, or a related field to the assignment. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)
Experience: One year of technical or paraprofessional level work which would demonstrate possession of the listed knowledge and abilities.
Knowledge of: Principles and practices of enterprise functions; project specifications development; application design; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; the use of packaged, off-the-shelf and 3rd party application software, including office automation tools.
Ability to: Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles, practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; speak and write effectively; read, interpret and apply laws, rules, regulations, standards, and procedures; establish and maintain effective working relationships with others and gain their cooperation. What's Next?
Open to All Applicants
This recruitment is open to all applicants. Qualified applicants may be considered for future vacancies throughout the department.
Applicants who are current County of Riverside employees and/or current employees of the Office of the Treasurer-Tax Collector may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County.
For questions regarding this recruitment
Contact Lital Slobodsky at lslobodsky@rivco.org
