Software Trainer (Finance)

The primary responsibilities of a senior technical trainer are to provide scientific training during New Employee Orientation and continued training for established employees. A senior technical trainer mentors section trainers, master trainers, and those in a technical trainer I or II role.

A senior technical trainer works with new employees as they transition to their department in the lab by providing both the theory and practical skills to be successful. The technical trainer also prepares for and conducts training sessions on laboratory procedures, focusing on safety, quality, and regulatory compliance. The trainer works with supervisors and the subject matter experts to standardize training by preparing technical training materials for the laboratory. Senior technical trainers also serve as lab training experts; working within departments to identify potential section trainers, refine training materials, develop appropriate job code structures, and assist the area management with the competency matrix.

Essential job functions:

Communication & Collaboration

Training

• Manage the training lab
  • Schedule
  • Update and maintain equipment
  • Re-stock supplies
  • Clean up after training events
• Train personnel in laboratory procedures
• Perform post-training follow-up with employees
• Teach technical training sessions as assigned
• Arrange and conduct training development meetings
• Facilitate internal certification programs and training from subject matter experts
• Produce and update training materials (videos, TBS documents, training checklists, presentations, etc.)

Master Control Training Administrator

• Create, manage, and verify courses in Master Control
• Keep Master Control roles, job codes, and courses updated
• Ensure that personnel have proper documentation for applicable procedures

Departmental Training Program Development

• Coordinate with department trainers and subject matter experts to standardize laboratory training according to PDD standards and training best practices.
• Publish training materials in Master Control.

Regulatory Compliance

• Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.)
• Know and follow company policies and procedures

Professional Development

Perform other duties as assigned.

Job requirements:

• Project management
• Time management
• Soft skills - ability to work with people, approachability
• Teamwork
• Meeting facilitation
• One-on-one training and interaction skills
• Patience
• Observation skills
• Ability to provide constructive feedback
• Must be able to multi-task and be self-motivated
• Computer skills: knowledge of Microsoft Office, email and internet usage; knowledge of PowerPoint or other learning technologies
• Polished presentation skills
• Ability to work independently
• Attention to detail
• Must have verbal and written communication skills; including legible handwriting

Physical requirements:

Must be able to stand/walk 50% of the day and 50% spent sitting or at the computer. Must be able to occasionally lift up to 30 lbs.

Education and experience requirements: