Resident Care Coordinator (Healthcare)

General Purpose
The Resident Care Coordinator (RCC) assists in ensuring resident care needs are met as directed by the health and wellness leadership. The RCC will coordinate and provide resident care; assist the health and wellness leadership in the oversight of team members, procedures and systems.

Essential Duties
1. Partners with the health and wellness leadership in the development and implementation of Cooperative Service Plans and ensures that the Cooperative Service Plans are completed and updated in a timely manner.
2. Performs various resident evaluations as assigned by leadership.
3. Provides direction and oversight to health and wellness team members and assists in team member education and development as assigned.
4. Coordinates and assists in interviewing, hiring, onboarding and training new team members.
5. Collaborates with leadership team to create and maintain health services schedule that accommodates requested days off, vacations and sick time while maintaining appropriate staffing levels according to resident care needs and state requirements.
6. Maintains the medication carts and room in an organized, clean and safe manner. Submits orders for medications, supplies and equipment as prescribed by physicians and as established by the community policies and procedures.
7. Coordinates information pertaining to changes in residents' condition, personal needs, appointments, and outside services and communicates information to appropriate individuals.
8. Coordinates resident transportation services for offsite visits. Transports residents as needed to health appointments following local and state regulations and compliance.
9. Works as a Medication Aide and/or Personal Care Attendant as needed to cover shifts or assigned by health services leadership to stay apprised of resident care concerns and to educate, train, and guide health services team members.
10. Acts as a liaison between health services team members and community leadership and communicates concerns to the appropriate individuals.
11. Educates, monitors and practices safety procedures relating to equipment, chemicals, tools and utensils including infection control and universal precautions.
12. Promotes life enrichment by encouraging residents to participate in activities and wellness programs. Assists in the facilitation of activities as needed.
13. Responds to resident emergencies; provides first-aid assistance and arranges for appropriate medical attention and follow-up.
14. Orders supplies as needed, maintaining necessary inventory for proper resident care. Communicates and partners with Executive Director to track spending and stay in budget.
15. Provides on-call support for team member questions and staffing coordination.
16. Other duties as assigned.

A successful candidate will :
1. Demonstrates PACS Values: Love. Excellence. Trust. Accountability. Mutual Respect. Commitment.
2. Supports a dignified and caring atmosphere with residents, residents' families, visitors and staff.
3. Protects privacy and confidentiality of information pertaining to residents, employees, the facility, and company information and records.
4. Maintains a safe and secure working environment and practices safe working habits.

Supervisory Requirements
Supervisory responsibilities will be determined at the direction of the Health and Wellness Director and/or the Executive Director.

Education and/or Experience
Minimum of one year's experience as a Personal Care Attendant or 6 months as a Medication Aide. Experience in an Assisted Living setting preferred.
Ability to work on-call, weekends and holidays as scheduled.
Language Skills
Ability to read technical procedures.
Ability to read and comprehend policy and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability
Ability to solve practical problems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations
Must have and maintain all needed certifications needed for federal and state requirements which can include but is not limited to, medication aide certification, CPR certification, etc.

Physical Demands
The essential functions of this position require the following physical abilities:

• Standing and/or walking very frequently.
• Sitting occasionally.
• Reaching with hands and arms frequently, pushing/pulling very frequently.
• Talking and/or hearing very frequently.
• Tasting and/or smelling very frequently.
• Lifting up to 75 pounds frequently.
• Climbing, balancing, stooping, kneeling, crouching or crawling occasionally. Close, distance, color, peripheral, and depth perception in vision: ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.