Pool and Beach Activities Coordinator - Caribe Hilton (Finance)

The famous Caribe Hilton is looking to expand their Beach and Pool Activities Coordination Team. With a 5ft. infinity pool, Tropical Pool next to the Hammock Gardens, a whirlpool, cabana rentals, and a kid's fountain pool we never run out of fun! Our property is only seven miles from San Juan airport with a flight time of four hours from most major US cities, this is Puerto Rico's perfect spot.

Ideal candidates have a minimum of 1 year in customer service/hospitality and will be able to communicate in Spanish and English and understand the languages . Previous experience in working in a similar role is preferred.

Shift Pattern:Full availability 7AM-7PM during weekdays, weekends and holidays. Schedule hours may vary based on hotel occupancy and operational need.

Pay Rate: $17.53 per hour

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through My Aline ADP
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Maternity and Parental leave to support new parents
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable

What will I be doing?

A Beach & Pool Activities Coordinator, you are responsible for coordinating, promoting, publicizing and facilitating club activities and programs in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Coordinate, promote and facilitate all activities and programs for guest at the beach & pool areas. Give support to the coordination, organization and development of any special activity offered to the Club Members.
• Greets every guest by making eye contact, smiling and offering a warm and friendly greeting.
• Ensure proper procedure of guests and club member's beach and pool access, including wristbands, towels and accommodation, recording guest's last name, room and guest count.
• Perform receptionist duties including, but not limited to, answering telephones, taking and relaying messages, processing and recording financial transactions, scheduling appointments and stocking and maintaining supplies, as needed
• Maintain cleanliness of work area in accordance with federal, state, local and company standards
• Assist in monitoring facility use to ensure guest safety
• Perform general club duties, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Position requierements:

• 1 year in customer service/hospitality
• Bilingual: English & Spanish
• Ability to input and retrieve information from computer systems.
• Previous experience in working in a similar role is preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!