Accounts Receivable Supervisor (Finance)

About Us
Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Job Description
Supervise the Accounts Receivable (A/R) Cash Application team directly, ensuring meticulous oversight of daily cash application transactions and postings. Manage workload distribution among staff, reallocating tasks and A/R responsibilities according to month, quarter, and year-end closing schedules, business needs, staff skill sets, and time off schedules. Address and resolve issues promptly, escalating critical matters to management as necessary. Reconcile cash from lockboxes and wires with General Ledger (G/L) accounts. Review relevant accounting reports and clear bank G/L accounts, verifying accuracy. This is a hybrid role - we work on site 4 days and remotely 1 day weekly.

Key Responsibilities:

• Supervise A/R staff including monitoring workload and providing feedback on work performance.
• Lead the annual performance review process for the A/R staff.
• Ensure timely and accurate processing and posting of customer payments/deductions, through all payment methods in a high-volume environment.
• Co - leads with the Treasury team the set - up of lockbox processes for newly acquired companies.
• Responsible for managing the the A/R Deduction process in DocuWare as the subject matter expert. Ensure users are set up appropriately as part of the workflow and configuration in accordance with the business practices for validating customer claims.
• Act as the lead DocuWare administrator for all internal projects including the A/R Deduction project, comprised of 8+ divisions and more than 35+ users, across Samsonite and its subsidiaries.
• Process liaison for A/R with other internal departments including but not limited to: Audit, Tax, Accounts Payable, Credit.
• Process intercompany and royalty payments to customers/GL.
• Manage and oversee Electronic Data Interchange (EDI) transmission receipt.
• Support month/quarter/annual close processes, team liaison within finance and the company, and reconciliations
• Drive and implement process improvement: improve service levels, SAP configurations or similar.

Qualifications:

• BA/BS in Accounting
• Min 3+ yrs direct A/R experience and Credit & Collections knowledge; prefer min. $500M and/or CPG environment
• At least 1 year of demonstrated ability to effectively lead and manage a team
• Demonstrated advanced systems proficiency: Microsoft Office, Excel; prefer experience with macro's, vLookups, Pivot tables; 3rd party software utilization and implementation; internal controls
• Demonstrated strong verbal, written and presentation competence
• Demonstrated competence with analytics
• ERP system experience: strong preference for SAP, specifically A/R related modules

About the Team
Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.