Community Impact Specialist (Personal Services)
Delta Dental of Missouri is the state's leading dental benefits provider and a 501(c)(4) nonprofit organization with a social mission to improve oral health in the communities we serve. Headquartered in St. Louis, we proudly cover more than 2.37 million members through over 3,400 employer groups and individual plans. Our members enjoy access to 88% of practicing dentists in Missouri through our Delta Dental PPO™ and Delta Dental Premier® networks
Are you passionate about building stronger communities and creating meaningful change? Delta Dental of Missouri is seeking a dynamic Community Impact Specialist to lead outreach programs, foster employee volunteerism, and support our mission to improve oral and overall health.
Apply now and help advance our commitment to healthier communities.
Position Summary
The Community Impact Specialist reports to the Supervisor, Community Outreach and is responsible for the implementation and management of community outreach programs, events, and partnerships that align with the company's mission and core values. This role involves cultivating strong relationships with community organizations, managing corporate donations and sponsorships, leading continuing education efforts, engaging employee volunteers, and ensuring maximum brand awareness through community initiatives. This position is also responsible for analyzing the impact of community programs and supporting effective communication strategies to both internal and external stakeholders.
Essential Functions and Job Responsibilities
Community Program Management
• Lead and execute various community outreach initiatives, continuing education programs, sponsorships, events, community relations efforts, and donation programs.
• Drive the success of key programs like Delta Dental's Land of Smiles (in Missouri and South Carolina), including strategic outreach to schools, content, and material management.
• Expand the reach of Delta Dental's Dental Care Resource Guide by keeping provider lists updated, developing collateral materials, and collaborating with community partners for effective distribution.
• Lead all aspects of project planning and execution for events, continuing education programs from concept development and logistics to communications and branding.
• Develop and implement detailed plans for sponsored and partnership events.
• Maximize brand visibility and positive community impact through strategic leveraging of all programs and partnerships.
• Establish and refine methods for analyzing, measuring, and reporting on the effectiveness of community outreach programs and partnerships to demonstrate results.
• Identify and coordinate community volunteering opportunities to engage employees in the company mission.
• Research, develop, and communicate opportunities for employee volunteerism and corporate matching programs.
Community Impact Communications
• Implement and track the performance of eblast campaigns, including content creation and metric analysis.
• Collaborate to develop and promote compelling content related to community outreach for both internal and external audiences.
• Create impactful collateral materials to support community programs, events, and educational initiatives.
Other Responsibilities
• Act as a representative for Delta Dental of Missouri in various community groups and organizations.
• Continuously monitor and evaluate the effectiveness of all community initiatives, recommending innovative ideas to increase community reach and implementing improvements.
• Foster a culture of creativity and innovation in all community outreach endeavors.
Qualifications
• Bachelor's degree in marketing, journalism, communications, public relations, or equivalent.
• A minimum of 5 years of experience in community outreach, corporate marketing, or communications.
• Proficiency in Microsoft Word, Excel, PowerPoint, Adobe Acrobat required.
• Understands and is inspired by Delta Dental's mission to improve the oral and overall health of the community, aligning their professional values with this purpose.
• Proven excellent writing, editing, oral and interpersonal communication skills.
• Demonstrated success in developing and implementing tactical components of a project plan for sponsored programs and events.
• Effective project management skills and the ability to deliver expected results as part of a team or as an individual contributor.
• Demonstrated ability to work independently, by effectively setting priorities and managing workload.
• Consistently brings creativity, imagination, and a strong sense of brand value to projects, resulting in innovative and impactful outcomes.
• Demonstrates critical thinking—can quickly understand how tasks support the objectives and consider new paths to more effective solutions.
• Demonstrates creative thinking—produces new, imaginative, and unique ideas.
• Excellent interpersonal relationship skills; capable of building and maintaining positive, constructive working relationships with all levels of internal and external constituents.
• Ability to effectively influence and motivate.
• Comfortable in a variety of settings, interacting with all levels within an organization.
• Demonstrates professionalism and flexibility.
• Excellent organizational skills and the ability to balance multiple tasks efficiently, effectively and on time.
Environment
This position currently functions as a hybrid role working from both home and in-office environments. Any home office setting must be conducive to all guidelines outlined by the organization. This role is required to regularly attend in-person meetings, the frequency of which is determined by management based on departmental or organizational needs.
Work Conditions
• General office working conditions which may require sitting for extended periods of time.
• Open to periodic travel (3-4 times per year) for short durations, demonstrating flexibility and commitment to supporting project and team needs across locations.
Physical and Other Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities require the ability to focus distant and near objects clearly. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is frequently required to use hands and arms to handle, feel and reach as well as operate a personal computer.
Disclaimer
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required. The organization reserves the right to modify this job description at any time; including assigning or reassigning job duties or eliminating this position at any time.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
