Litigation Support Assistant (Finance)

Role SummarySupport assigned litigation attorneys by ensuring timely, accurate coordination of all case support functions, including medical records management, legal notices, calendar oversight, and trial preparation. This role is essential in helping trial attorneys stay focused on advocacy while maintaining readiness for high-stakes litigation.

Accountabilities

Request and track medical records and billing statements from providers
Maintain organized medical documentation within the firm's systems (meds tab)
Notify insurance carriers (auto, PR, UM) and send demand/spoliation letters
Enter litigation-related expenses in the case management system
Maintain shared calendars for trial attorneys, including court dates
Schedule trial strategy meetings, depositions, and trial dates
Coordinate and schedule focus groups to support the trial strategy
Print, assemble, and manage materials for trial presentations
Attend Litigation Pod L10 meetings and execute action items
Complete all assigned litigation to-dos on or before deadlines
Handle other administrative and legal support duties as assigned

Rocks

Maintain 100% accuracy and timeliness on case-related calendaring
Establish a digital tracking log for medical records and billing requests
Complete all assigned trial prep packets 2 weeks ahead of court dates

Key Metrics

Associate's or Bachelor's degree in Legal Studies, Paralegal Studies, or related field (preferred)
2+ years in a personal injury firm or litigation support role
Familiarity with legal calendaring and court filing timelines
Experience in requesting and organizing medical records and billing statements
Proficient in legal case management platforms (e.g., FileVine) and Microsoft Office
Excellent time management and attention to detail
Clear written and verbal communication
Able to handle sensitive information with confidentiality
Self-starter with the ability to manage tasks independently and with attorneys

GWC

Gets it: Understands how tactical case support keeps litigation teams on track and trial-ready
Wants it: Takes pride in delivering structure, order, and accountability to the legal process
Capacity: Organized, tech-comfortable, and reliable in a fast-paced legal setting

Core Values

Client Obsessed: Keeps litigation organized and moving to ensure client justice
Driven by Excellence: Delivers detailed, accurate records, calendars, and prep materials
Solution-Oriented: Anticipates and resolves scheduling, documentation, or prep challenges
Ownership: Takes full responsibility for administrative execution and litigation readiness

Ideal Experience & Education

Associate's degree or Bachelor's preferred; Paralegal certificate or equivalent experience strongly valued.
2+ years of experience in a litigation support, legal assistant, or personal injury firm administrative role.
Familiarity with litigation workflows, case calendaring, and legal documentation
Familiarity with medical record systems or billing
Experience using FileVine or similar legal case management systems
Comfort with trial prep logistics and cross-functional coordination

Qualifications

Associate's or Bachelor's degree in Legal Studies, Paralegal Studies, or related field (preferred)
2+ years in a personal injury firm or litigation support role
Familiarity with legal calendaring and court filing timelines
Experience in requesting and organizing medical records and billing statements
Proficient in legal case management platforms (e.g., FileVine) and Microsoft Office
Excellent time management and attention to detail
Clear written and verbal communication
Able to handle sensitive information with confidentiality
Self-starter with the ability to manage tasks independently and with attorneys
Great attention to detail and organization
Ability to work independently as well as collaboratively
Ability to listen to clients, taking time to understand the points made, and asking the appropriate questions.
Ability to display sincere empathy for clients is a must!
Ability to convey information effectively both verbally and in writing.
Ability to follow firm policies and procedures while seeking opportunities for continuous improvement.
Effective oral and written communication skills with knowledge of correct grammar, spelling, and punctuation usage.
Ability to multitask and manage time effectively
Excellent organizational skills with an eye for detail
Ability to be flexible to adapt and act quickly when urgent matters require it
Ability to work and maintain patience with diversified individuals of various ethnic backgrounds and professional competencies
Ability to maintain confidentiality
Ability to represent the company in various forums to foster the desires and image of the company in the community

Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NoteThis job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.