Product Manager - Software and Services (Finance)
The Product Manager - Software and Services is a senior role responsible for overseeing the complete lifecycle and success of software, digital and professional service solutions for our Security and Access Solutions brands. This position combines deep product knowledge with strategic oversight, leadership, and cross-functional collaboration to enhance product performance, meet market demands, and support overall business objectives.
Ideal Candidate:
- Experience managing NPI growth projects and leading cross-functional teams.
- Technical and commercial knowledge related to software product development and introduction processes, call center operations and/or physical security industry.
- Ability to gather and interpret market data, industry trends, competitive offerings, voice of the customer, then translate these inputs into actionable growth strategies.
- Support strategy and offer management with sub-segment market research, business model development, value propositions, use cases and journey maps for assigned segments.
- Support commercial leaders to identify sales strategies, target customers, partners and other major stakeholders for new business opportunities.
- Ability to collaborate effectively with cross-functional teams and external stakeholders.
- Proficiency with project management and product management tools.
- Proactive approach to evaluating and resolving issues.
- Foster a culture of learning, customer-centricity, accountability and collaboration to achieve bold goals.
- 5 years of experience in product management, offering management, or a related role
- Experience with software and services offerings
- Strong business case, data analysis, and problem-solving skills
- Strong focus on customer journey and experience
- Excellent strategic thinking and decision-making abilities
- Results orientation with proven track record of successfully proposing, developing, and launching offerings
- Ability to influence and negotiate with stakeholders at all levels
- Excellent communication and people-oriented skills
We Value:
- Bachelor's degree in Business, Engineering, Computer Science or related field
- Experience in the physical security and monitoring center industries
- Experience with Agile software development methodology
- Experience with Product Lifecycle Management
- Strong thoughtful, market research and analytical skills
- Experience with SaaS, licensing, recurring and subscription revenue models
- Experience in a global and matrixed organizations
- Ability to adapt to a fast-paced and changing environment
Strategic Planning: Support strategies for new offering introductions that align with market needs and business goals. Provide insights and recommendations based on market research and competitive analysis.
Cross-Functional Coordination: Collaborate with R&D, marketing, sales, and service delivery teams to ensure alignment and integration of new offerings. Facilitate effective communication and resolve any issues that arise.
Technical & Business Expertise: Address complex customer technical and business process needs to ensure that new offerings deliver expected business value.
Market Readiness: Collaborate with marketing and sales teams ensure that new products are well-positioned in the market and supported with appropriate training and materials.
Documentation and Reporting: Maintain comprehensive use case and requirements documentation related to new products. Prepare and present reports on project status, performance metrics, and strategic recommendations.
Customer and Stakeholder Engagement: Engage with customers and stakeholders to gather feedback on products. Utilize feedback to drive product improvements and enhance customer satisfaction.
Issue Resolution: Proactively identify potential issues during the NPI phase and develop solutions to address them. Implement strategies to prevent future issues and ensure a smooth product launch.
The annual base salary range for this position is $118,000 - $160,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.