Your Role:

The primary focus of this position is partnering with key stakeholders, architects, and delivery partners to ensure timely delivery of compliant and quality solutions for the Order to Bill (O2B) systems, including SAP S4, Global Trade Services (GTS), and FSCM. This role will focus on understanding business needs and translating them into technical solutions.  

This position will report to the ERP IT Commercial Director and may include the following responsibilities: 

Your Responsibilities: 

Operations/System Stewardship 

• Responsible for overall care and feeding of O2B related systems. 

• Responsible for release management for systems that comprise O2B processes. 

• Provide support for ongoing operations and identify opportunities to improve processes. 

• Interpret and translate complex regulatory drivers, compliance requirements, company risks, and company exposures to ensure IT solutions in SAP are best positioned to maintain integrity, trust and reliability. 

• Influence partner and vendor organizations in prioritization and problem management of solution issues, including root cause analysis. 

• Interact and collaborate with global, regional and local Business Partners (Process Owners, Power Users, Business Process Knowledge Centers and Service/Release Managers) as appropriate, in order to better understand the business and its priorities and represent their requirements. 

• Engage with Global Business Process Owners & Stakeholders to understand and influence broad business strategies in the context of information technology as a key enabler and differentiator 

Delivery 

• Delivery lead on major projects/initiatives related to O2B. 

• Analyze, define and assist in the deployment of the SAP based solutions for the O2B processes in SAP 

• Responsible for ensuring all changes/enhancements meet required quality and compliance requirements (GxP, SOX) 

• Design and implement solutions that enable business outcomes and ensure optimal functionality of SAP and related systems. 

• Ensure adherence to global SAP design and architecture and participate in architecture review boards as needed. 

• Provide technical guidance and effort estimates on new enhancement requests, ensuring they are well documented and simple to understand. 

• Track status of implementation timeline and proactively communicate risks or issues to stakeholders. 

• Responsible for change management communication, accountable for formal testing and documentation prior to going live, and post go-live production support handover. 

• Identify and ensure delivery of knowledge transfer needs between process owners, business partners, and support team.  

Technical SME 

• Having and building comprehensive knowledge of internal and external information technology environments with a O2B focus, including S4 Settlement Management, GTS, and FSCM. 

• Be forward thinking with respect to technical evolutions within the ERP landscape (S/4 HANA) and related technology to help improve user experience or functionality of the offering. 

 What you need to succeed (minimum qualifications):

•  Education: Bachelor's Degree in Business Management or Information Technology or related field. 

• Required Experience: At least 5 years of SAP and/or GTS configuration / design and broad related business process experience. 

• Expertise in working in complex, diverse landscape (business, technology, regulatory and partners).

• Strong Organizational and Communication skills with key focus on conveying complex ideas and thoughts into clear definitive directions and results 

• Comfortable with ambiguity and working autonomously 

• Demonstrated ability to determine solutions to hard problems with many constraints, using sound judgement to assess risks, and lay out your argument in a well-structured, data-informed, written narrative. 

• Ability to manage multiple tasks simultaneously and prioritize effectively. 

• Excellent interpersonal and stakeholder management skills. 

• A passion for understanding user needs and delivering high-quality products. 

What will give you the competitive edge (preferred qualifications):   

• Global Experience.

• Good understanding of business processes in the Life sciences/Pharmaceutical domain and compliance with SOX and GxP. 

• Vendor Management.

• ITIL.

• Demonstrated examples of modern product discovery approaches. 

• Proven experience working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher.  

• Direct experience in new ERP Implementations.

• Knowledge of the pharmaceutical or animal health commercial and distribution environment. 

 Additional Information:

• Location: Greenfield/Indianapolis, IN -Headquarters (Hybrid environment)
• Travel: <10%

Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

Elanco Benefits and Perks:

We offer a comprehensive benefits package focusing on financial, physical, and mental well-being while encouraging our employees to pursue our purpose! Some highlights include:

• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching