Representative, Inside Sales (Sales)

Key Responsibilities:

• Manage and grow customer accounts through proactive outreach, regular communication, and excellent service
• Identify opportunities for new business and expanded sales within the assigned territory
• Coordinate with cross-functional teams (Credit, Operations, Purchasing, etc.) to ensure smooth execution of orders and high customer satisfaction
• Conduct customer meetings and facility tours; maintain a regular cadence of check-ins
• Educate customers on the full range of Samuel products and services, highlighting value-added solutions
• Monitor aged inventory and support strategies to optimize turnover
• Track and report on sales activity, including monthly forecasts and territory performance updates
• Support Business Development on leads and participate in strategic sales planning
• Serve as backup for Inside Sales teammates as needed
• Travel as required within the assigned geography (WI/MN region)
• Occasional travel to customer and/or production sites, with adherence to safety protocols

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field preferred (or equivalent experience)
• 3+ years of sales experience, ideally in industrial or metals sectors
• Previous buying or procurement experience is a plus
• Proven ability to manage customer relationships and deliver results
• Valid driver's license and ability to travel regionally
• Excellent communication and negotiation skills
• Strong attention to detail and follow-through
• Comfortable working in a fast-paced, collaborative environment

SAMSA 

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