Executive Meeting Manager (Finance)

Job Description Summary

Executive Meeting Manager must have a strong background in Group Room Sales, Conference Services, and Catering Management. The
manager is expected to exceed his or her individual revenue booking goal while also servicing small group banquet/catering events. The
ideal candidate will be an individual who is sales-minded, creative, and innovative with an outgoing, friendly and persuasive personality.
The candidate will present him or herself as an individual that possesses strong presentation skills that are representative of a luxury hotel in
this competitive marketplace.

Job Description

• Solicit and contract group business based on assigned market segments.
Manage the contracting, planning, and coordination of corporate meeting and banquet arrangements for events with room
blocks of 20 rooms per night peak or less.
• Coordination and timely updating of all group and event notes in Delphi sales management system
• Work closely with client and event planners when required to ensure future business potential
Coordinate guest room blocks and special guest room requirements for all Conference Services and Catering and
communicate all information to related departments in an efficient and results-oriented manner in group resume format
Supervise service and overall coordination of all arrangements on BEOs and resumes in a timely manner. Timely distribution
of precise catering requirements to all departments.
Ensure obligations are met by the hotel and exceed the client's expectations with satisfaction reflected in ratings and
comments from the clients.
• Ensure satisfactory liaison between clients/guests and hotel departments
Provide immediate follow up after events and relate client compliments and concerns to all related departments, with follow up
and resolution completed when needed within 24 hours

Additional Requirements
Achieve booking goals through soliciting assigned market segments; handling and booking leads on assigned Inquiry Days
through creative networking, outside solicitation calls and activities, and ongoing intelligence gathering from assigned market
segments
"Up-sell" all department services to include food and beverage, amenities, and décor to increase food, beverage, and
miscellaneous revenue
• Charge meeting room rental for corporate and social bookings based on department guidelines and event room capabilities.
• Ensure proper posting of attrition when required.
• Work closely with the audiovisual company to ensure client AV needs are met
Network within the social and corporate community to establish relationships with clients, event planners, competitive-set
catering managers, and industry colleagues
Follow all deposit policies and coordinate payment of all event bills based on department procedures, working closely with
Credit Manager to ensure proper billing
• Attend Daily Business review meetings and attend Sales and Catering meetings. Work closely with other Catering Managers, Conference Services Managers, and Sales Managers to increase overall product
knowledge
• Provide creativity and support for the team and colleagues when needed
• Ongoing development of menu and décor trends through the magazine, websites, and individual study
• Maintain Knowledge of group arrival/departure patterns
• Comply with outside vendor requirements and knowledge of power and electrical capabilities.
• Know the hotel's standard props and decorations for functions
• Meeting and audiovisual set-up specifications
• Additional equipment and/or services, if requested, vendor recommendations
• Understand Outlet hours and standards of operations in reference to the group
• Other projects and duties as assigned.
Additional Job Information/Anticipated Pay
Range Education & Experience:
• Minimum 3 years catering or event experience required
• Strong culinary and beverage knowledge and interest
• Minimum 3 years experience with group revenue management and group room sales
• Operational Food & Beverage experience in a Hotel environment mandatory
• Proven ability to plan and organize events effectively, with an acute sense of detail & creativity, and repeat potential
• Assertive, professional, and positive with a proven ability to develop and lead in a team environment
Must be able to multi-task, work independently and maintain a positive attitude within a very busy environment ~ hours will
fluctuate and evening and weekend work will be required.
• Excellent interpersonal and communication skills, both written and verbal
• Must be proficient in Windows, Company approved spreadsheets, and word processing.

Additional Job Information/Anticipated

Pay Range

Pay Range: $34.00 - $35.00 per hour, eligible for bonus.

The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.